Data We Collect and Why We Hold It
When you open an account with us, we collect the registration details you submit — your name, contact number, and email address. Every time you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, we log the transaction reference, amount, and timestamp so we can
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match it to your wallet and resolve any dispute quickly. We do not store your full JazzCash or Easypaisa PIN; payment authorisation happens inside your own wallet app, and only the confirmation reference reaches our system. Beyond account and payment data, we collect device identifiers, session
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tokens, and IP addresses to keep your account secure and to detect unusual access patterns. Browsing behaviour inside the lobby — which game categories you open, how long a session runs — is recorded in aggregate form to improve how we organise the game rooms. All
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data is held on encrypted servers, and access is restricted to staff whose role requires it. We keep your account data for as long as your account remains active. If you close your account, we retain only the data we are required to hold under applicable
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rules for the period those rules specify, then delete the rest.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.